Our Policies

Customer Service

Here you will find policies and procedures on how will handle customer purchases, cancellation and refunds.

Luxury Disposal Services provides  Junk Removal Services for residential and commercial customers. We offer a wide array of Junk Removal Services and we’re happy to haul items both big and small, so you don’t have to.

Our company is committed to environmental responsibility, and we make the conscious effort to donate or recycle your unwanted items whenever possible. If your junk isn’t reusable or recyclable, we responsibly dispose of it in order to reduce our carbon footprint.

Accessibility

Luxury Disposal Services is committed to providing individuals with disabilities access to information, goods, services and privileges offered on this website, LuxDisposal.com, and is in an constantly ongoing process of improving its accessibility. We make every effort to provide a website in which functionality and content is accessible to all individuals, and we are actively updating and monitoring to make it as accessible as possible.

We also offer curbside and white-glove options to help make our Junk Removal services available for all persons. If you have any additional special accommodation requests, please let us know.

Cancellation/Refunds

Unfortunately, service delays such as weather, traffic, stop delays and truck issues can and do happen. If for some reason we are unable to complete your service and we need to cancel or reschedule, we will issue a full refund. However, this does not apply to customer-initiated cancellations. See Terms of Use for more information.

We will send you an invoice to sign and confirm your total before starting your service. DO NOT accept service if you do not agree with invoice total. Junk Removal Service is only for agreed upon items listed on invoice. Payment is due immediately upon completion of service.

If you need to cancel your appointment you can do so by e-mailing support@LuxDisposal.com or by calling (855) 924-3165 at least 4 hours in advance of your scheduled appointment.

Third party service

LuxDisposal.com may contain links to other websites. These linked sites are not under the control of the Luxury Disposal Services brand therefore we are not responsible for the contents of any linked site including without limitation any link contained in a linked site, or any changes or updates to a linked site.

The Luxury Disposal brand provides these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Luxury  Disposal Services of the site or any association with its operators.

Certain services made available via LuxDisposal.com are delivered by third party sites and organizations.

By using any product, service or functionality originating from the LuxDisposal.com domain, you hereby acknowledge and consent that Luxury Disposal Services Brand may share such information and data with any third party with whom Luxury Disposal Services Brand has a contractual relationship to provide the requested product, service or functionality on behalf of LuxDisposal.com users and customers.

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